We use DHL as our courier service and aim to dispatch your order within 5 working days of it being placed, subject to credit card authorisation and stock availability. Goods will be sent to the address given by you in your order. Orders shipped to countries outside the EU may be subject to additional import taxes and customs duties. Any such additional charges shall be borne by the purchaser. Please contact your local customs office for further information. If you need to contact us regarding the delivery of your product, please contact our Customer Service team at: firstname.lastname@example.org.