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Returns

RETURNS

If you find that any product you have ordered is unsuitable and you wish to return it, please inform us by email info@mvagusta.store within 14 days of receipt of your goods. Then provided that the goods you ordered are returned to us in the same unused condition as you received them (including packaging) within 28 days of receipt of your goods, we will refund the price you paid for the product, using the same method as your original payment to us. The shipping cost is non-refundable with the exception of the items being faulty or damaged.

If you find that any product you have ordered has been damaged in transit or it appears faulty or you receive a different product from that which you ordered, please inform us by email info@mvagusta.store. Provided that the goods you ordered are returned to us in the same unused condition as you received them (including packaging) within 30 days of receipt of order then, subject to availability, we will replace the item or, if stock is unavailable, we will refund the price you paid for the product. This provision does not affect your statutory rights.

Please return all goods to the following address: Viale Europa, 50, 20090 Cusago MI, Italy. We accept no liability for goods lost in transit, and all returned goods are your responsibility until received by us. We recommend that you use Recorded Delivery, Registered Post or your local equivalent when returning any item(s) to us. The shipping costs of any returned goods remain the responsibility of the customer.

If goods are returned otherwise than in the same unused condition as you received them they will be returned to you at your cost.

CANCELLATION

You may cancel your order at any time provided that your order has not been shipped. Please contact our Customer Service team at: info@mvagusta.store